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Donation Station Help Centre

What do you need help with?

First time set-up

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Somethings not working

How to exit the Donation Station app How to launch the Donation Station app from Windows How to check all cables are connected correctly "Unfortunately card ...

Switching it on

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Using the customer Portal

Login Change Password Create new users Download reports Need more help? Please get in touch. 0114 553 1399 support@gwd.team

Network Requirements

The Donation Station currently requires a network connection to run the software and process payments. This connection is primarily via Wi-Fi unless specifie...

Helpful Articles

Using Offline Mode How to check everything is working How to configure the Donation Station software Need more help? Please get in touch. 0114 553 1399 suppo...

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